Thursday, January 8, 2015

NAHAM Webinar: Introducing NAHAM AccesKeys

Join NAHAM for a Webinar January 14th, 2:00-3:00pm EST, to discover NAHAM's exciting new tool for members: 

NAHAM is excited to announce the unveiling of a project more than two years in the making, created from the minds of a dedicated group of your NAHAM member peers. Unprecedented in the field of Patient Access, this new tool will fill a gap in the front-end of the revenue cycle, helping define the complex and ever-changing registration processes, oftentimes little understood by revenue cycle managers. Furthermore, this new offering will reshape your understanding of how your facility’s Patient Access department’s performance compares to other, similar healthcare organizations across the United States.

Never before have Patient Access managers been able to use standardized, simple equations to measure, for example, Point of Service Collections to Revenue, and then compare that score against industry benchmarks, thus measuring outcomes, not merely activities.

The AccessKeys® are set up as a series of equations created by NAHAM’s Industry Standards Committee (ISC), which was formed as a new standing committee of NAHAM tasked with continually updating these Access Keys and develop other industry standards and best practices. The 23 different KPIs measure how well front-end departments and staff are doing across six Patient Access domains:
  • Collections
  • Conversions
  • Patient Experience
  • Process Failures
  • Productivity
  • Quality
For each KPI, the committee has provided a simple equation, using easy-to-find data, and each equation comes with some helpful “tips and tricks” provided by the committee. Upon plugging in the corresponding numbers for your organization, you can see if your score falls into the “Good,” “Better,” or “Best” benchmark.

Members-Only Benefit

The NAHAM AccessKeys® are a members-only benefit. To access them when they are released in mid-January, renew your membership today!  

Register Today for the AccessKeys® Webinar

Wednesday, January 14, 2015
2:00 pm Eastern 

Paul Shorrosh, NAHAM Industry Standards Committee chair and key contributor to the AccessKeys® will present a webinar to describe how to implement the tool in your facility. 

Register today!

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