Join NAHAM Webinar: Developing Patient Access Leaders for Tomorrow

Developing Patient Access Leaders for Tomorrow 

November 11, 2014

Join NAHAM for our monthly webinar and hear a detailed account of how WellSpan Health’s Patient Access Department instituted an internal leadership development program to prepare for growth and succession in their rapidly growing Access departments. From conception and development to the inaugural program and its evolution over time, experience a detailed dissection of the various elements of the program, aimed at cultivating our leaders for tomorrow.

The webinar will: 

• Describe how WellSpan Health's rapid growth drove the need for an internal leadership development program, and how that program was implemented and molded.

• Detail the various elements of the leadership development program, including what worked, what didn't and what has changed over time.

• Discuss the challenges and successes of the leadership development program, including lessons learned, success stories, facilitation, participation, and relevance.


Register now and learn how to reduce registration times, increase point-of-service collections, and increase patient satisfaction! NAHAM members will enjoy free access to this live webinar, just one of the perks of NAHAM membership. For all non-members, the cost to attend this webinar is $35.

Date: November 11, 2014
Time: 2:00 pm – 3:00 pm EST
Presented by: Lisa Woods, Manager of Access Operations, WellSpan Health
NAHAM Contact Hours: 1
Register Here